In June 2009 the Employers' Network ran a Member Satisfaction Survey to gauge how effective and relevant our members find our programs, products and member services.

Some of the highlights of the survey can be found here.

NET PROMOTER SCORE

NET PROMOTER SCORE = 18.4%

SATISFACTION WITH PRODUCTS AND SERVICES

RESPONSES TO ESSAY QUESTIONS

What do you see as the main purpose of the Employers Network?

• To assist and support employers around the recruitment and retention of people with disability;
• To assist employers to become more inclusive (“disability confident”);
• To raise awareness of disability and related issues;
• To provide opportunities to network with other employers;
• To provide best practice information and advice on employing people with disability.

How does being a member of the Employers Network help your organisation to meet its diversity goals?

• Expert advice and consultancy;
• Review and develop internal systems and policies;
• Demonstration of commitment to employing people with disability;
• Raising awareness of disability and related issues;
• Development of Disability Action Plan / Disability Strategy;
• Opportunities to network and learn from other employers.

Do you have any additional comments on any of our products and services?

• Events mostly in Sydney, events in other states would be appreciated;
• Staff very friendly and helpful;
• Balancing the needs of small and large organisations is difficult;
• Limited products and services available to Bronze members;
• Products and services are of a high standard and of great value;
• The Network is a valuable resource for employers at all levels.